Voice

List of Customer Testimonials

Voice

List of Customer Testimonials

friendly staff there. Good for foreigners who intend to drive around Okinawa.

Rent a new car at Okinawa rental. A very good service provided by the friendly staff there. Good for foreigners who intend to drive around Okinawa.

Post Date:2026.01.16

Okinawa rental cars are fantastic.

Okinawa rental cars are fantastic. They're even better than the big rental car companies. They have a lot of new cars, and they're in great condition. I've often seen cars at big rental companies that are in poor condition because they wash them hastily to prepare them for the next customer, but this is the first time I've seen such a clean and comfortable rental car. I was hesitant to book at first because the company is small, but I'll definitely use them again on my next trip to Okinawa. You'll have to fill up the contract at the kiosk, but they'll help you out, so there's no problem. One thing to keep in mind: if you booked a full tank, be sure to return the car with a full tank. If you didn't, you'll have to go back to the gas station. ^^ It's important to keep in mind that you have to abide by the terms of the contract.

Post Date:2026.01.15

The car and everything around the Pick up/drop off was was. It’s just a long ride from the airport and our driver was playing with his phone the whole time driving, so we felt unsafe

Post Date:2026.01.05

Easy process of renting car with friendly staffs.

Easy process of renting car with friendly staffs. You can communicate with the staff with Line during the whole trip. Highly recommend.

Post Date:2026.01.05

shopping mall nearby.

The vehicle is in excellent condition, close to the tram stop (Xiao Lu), and there's a shopping mall nearby.

Post Date:2026.01.04

car rental company staff were excellent.

I had a fantastic trip in Okinawa, and the car rental company staff were excellent.

Post Date:2026.01.03

We booked our car through Gogoout, and the rental company provided excellent service.

We booked our car through Gogoout, and the rental company provided excellent service. They had a dedicated machine for verifying rental documents, which gave us peace of mind. Although we needed to use translation software to communicate, there were no problems. The car was in great condition, and the navigation system, phone holder, and car charger were very convenient.

Post Date:2025.12.25

Super easy process, warm hospitality and great service

Super easy process, warm hospitality and great service! They even gave us a small bag of snacks for us to enjoy on the way back.

Post Date:2025.12.24

Very good

Very good, great experience, cheap

Post Date:2025.12.20

Affordable price and great service 😄

Affordable price and great service 😄 The airport transfer service was very convenient. Even though I was about 5 minutes late, they kept me informed of the return time so I didn't have to rush. Highly recommended!

Post Date:2025.12.20

It was my family's first trip to Okinawa!

It was my family's first trip to Okinawa! The staff were friendly and helpful, making the trip smooth and comfortable.

Post Date:2025.12.14

The customer service is very polite

The customer service is very polite. The cars are clean. I will use them again.

Post Date:2025.12.13

Reservierung ist von Vorteil!

Wir haben für jeweils einen Tag ein Auto gemietet und sind vollkommen begeistert. Gute Preise, saubere und gute Fahrzeuge! Sehr freundliches personal, bringen einen sogar noch an den airport oder an eine Bahnstation. Kann ich nur weiterempfehlen! Gerne wieder.

Reservierung ist von Vorteil!

Post Date:2025.11.22

I had a comfortable time

The staff here were all very kind and made my trip to Okinawa, which was full of mishaps, into a wonderful memory. The car was also well-cleaned and in good condition, which was great. If I ever go to Okinawa again, this will be my only choice.

Post Date:2025.11.16

I found this car rental company

I found this car rental company on the Gogoout platform. The staff's language skills were limited, but it wasn't a big problem. The key point was that it was cheap, and the owner wasn't strict about returning the car within a specific timeframe, offering flexibility.

Post Date:2025.11.15

We had a fantastic experience

We had a fantastic experience with Okinawa car rental, the had a pickup and drop off service and the car we got had it all. Good AC, lots of space, nice baby seat and it drove fantastic. The price was also very cheap and the communication went perfect via WhatsApp. Also on our way back home the return of the car and the pickup back to the airport was within minutes! Would recommend highly!

Post Date:2025.10.25

Overall, the car rental experience was very good.

Overall, the car rental experience was very good.
The self-service machine could scan documents and offered multiple language options, which made the process very convenient.
On the last day, I needed to extend the rental period at the last minute, and the staff kindly allowed it without charging any extra fee — I really appreciated their helpful service.

However, there are a few points that could be improved:
the phone holder was unstable and needs improvement, and I noticed some trash left in one of the storage boxes inside the car.
Also, I’m not sure if it was just my vehicle, but it didn’t have an ETC device — having ETC in all cars would make driving even more convenient.

Post Date:2025.10.04

Great service at a good price.

Great service at a good price.

Post Date:2025.10.04

very quickly! I recommend it 100%

After renting in several companies car rental in Japan, it's been the best with difference.The deal received has been great and everything was done very quickly! I recommend it 100%

Post Date:2025.09.14

A car rental company with excellent service!

A car rental company with excellent service! The vehicle models and conditions are very good, truly a great value for the price. The best part is they also provide airport pick-up and drop-off services, which really gives you peace of mind. I highly recommend this reliable car rental company to everyone in Taiwan! ^ _ ^

Post Date:2025.09.11