FAQ

Privacy Policy

Privacy Policy

OKINAWA RENT A CAR recognizes that the protection of customers' personal information is its most important responsibility, and handles customers' personal information as follows

1. Compliance with Laws and Regulations

In handling the personal information of customers, OKINAWA RENT A CAR complies with all applicable laws and regulations regarding the protection of personal information, as well as internal rules and regulations.

2. Purpose of use

The purposes for which Okinawa Rent-a-Car obtains personal information from customers are as follows. In the event that personal information is acquired for a purpose not specified here, the purpose of use will be clearly stated in advance at the time the personal information is acquired.

(1) To carry out matters required as a condition of the business license, such as preparing a rental certificate at the time of signing a rental agreement, as an operator licensed to operate a car rental business.

(2) To provide customers with rental and lease cars and related services.

(3) To verify and screen the identity of customers.

(4) To inform customers about the provision of rental cars, used cars, and other products and services handled by the Company, as well as about various events and campaigns, by sending promotional materials and prizes, sending e-mails, and other methods.

(5) To conduct surveys of customers for the planning and development of products and services handled by Okinawa Rent-a-Car, or for the consideration of measures to improve customer satisfaction.

(6) To compile and analyze personal information statistically and create statistical data processed in a form that does not identify or specify individuals.

3. Appropriate acquisition

OKINAWA RENT A CAR will not acquire your personal information through deception or other wrongful means.

4. Utilization

OKINAWA RENT A CAR will share the following personal information of customers within the scope specified in “2.
Name, date of birth, gender, address, telephone number, e-mail address, license number, date of license acquisition, customer number, company information (name, affiliation, telephone number, etc.), and usage history

5. Provision to third parties

OKINAWA RENT A CAR will not provide personal information to third parties except in the following cases

(1) When the information is provided to a company that has obtained prior consent from the customer.

(2) When required by law.

(3) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the customer's consent.

(4) When it is particularly necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the customer's consent.

(5) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the customer's consent is likely to impede the execution of such affairs.

6. Disclosure, Correction and Deletion

OKINAWA RENT A CAR will endeavor to keep personal information accurate and up-to-date. In addition, when a customer requests disclosure of personal information held by OKINAWA RENT A CAR, the company will promptly disclose the information in accordance with the prescribed procedures. As a result, if there is any incorrect information, it will be promptly corrected or deleted.

7. Safety Management

OKINAWA RENT A CAR will take necessary and appropriate measures to prevent leakage, loss, or damage of the personal information it handles, and to otherwise manage it safely.

8. Training and supervision of employees

When handling personal information by its employees, OKINAWA RENT A CAR will provide ongoing employee training and appropriate supervision to ensure the safe management of personal information.

9. Supervision of contractors

When entrusting all or part of the handling of personal information to a third party, OKINAWA RENT A CAR will exercise necessary and appropriate supervision over the entrusted party to ensure the safe management of the entrusted personal information.

10. Complaint handling

OKINAWA RENT A CAR will respond appropriately and promptly to complaints regarding the handling of personal information.

OKINAWA RENT A CAR
TEL 098-859-2015

Revised on February 1, 2006