Voice

List of Customer Testimonials

Voice

List of Customer Testimonials

This is a great rental car company.

This is a great rental car company.

The pick-up and drop-off were prompt and the service was courteous.

Self-check-in when renting the car was also smooth, and after checking in, a document confirming any scratches on the car was automatically issued via email.

I was able to use the car with peace of mind.

Thank you for your wonderful service.

Post Date:2026.03.02

I'll definitely consider renting from the same company next time!

I booked this car rental company on Gogoout for February 22nd-24th, 2026. After arriving at the airport and heading to the designated location, I quickly boarded a shuttle to the rental company! The rental process was smooth, and I also purchased full insurance at the store!

It's not far from the airport, near Xiaolu Station.

The car was in good condition, and it even had a GPS.

Overall, a good rental experience; the staff were very polite. ❤️ I'll definitely consider renting from the same company next time!

Post Date:2026.03.01

English and Korean, making it easy to fill out the contract, and they're very friendly.

If I ever return to Okinawa, I'll definitely rent here again. The kiosk allows you to easily translate between English and Korean, making it easy to fill out the contract, and they're very friendly.

Post Date:2026.02.25

I'll definitely use them again next time.

I rented a new Rocky.

I called after arriving at the lobby, and they came right away to pick me up. Since I was arriving at the same time as several other people, I rode with them.

Check-in was automated, my driver's license was scanned, and I was able to rent without waiting.

As it was a new car,
it was clean and fuel-efficient, which ultimately saved me money on gas, so it's definitely worth renting a good one.

On the way back, they checked for any lost belongings and then drove me right away, which made things go smoothly. Since I was the only one there (as the airline asked),
they dropped me off right next to the check-in counter.

They open at 8:00 AM, so I think there's plenty of room for people with early morning flights.
I'll definitely use them again next time.

Post Date:2026.02.24

This was my first time using this service.

This was my first time using this service.
It arrives within 10 minutes of the airport. The check-in process was smooth and I was able to leave in no time, which I really appreciate.
I was right to choose this service over a major carrier.
The child seat is a reused one, so it's a little dirty, but I don't mind.
I will use this service again.

Post Date:2026.02.23

We had a fantastic experience with Okinawa car rental

We had a fantastic experience with Okinawa car rental, the had a pickup and drop off service and the car we got had it all. Good AC, lots of space, nice baby seat and it drove fantastic. The price was also very cheap and the communication went perfect via WhatsApp. Also on our way back home the return of the car and the pickup back to the airport was within minutes! Would recommend highly!

Post Date:2026.02.19

The car was clean, so it was fine.

The car was clean, so it was fine.
However, I don't speak any Korean, so interpreting was a bit difficult.
There were times when we couldn't understand each other when I tried to interpret.
Aside from that, everything else was fine.
The entrance was narrow, so you might be a little nervous when you first enter.

Post Date:2026.02.11

Thank you so much!

We were in a hopeless situation because I forgot my International Driving Permit and couldn't rent the car. However, the owner kindly waived the cancellation fee and even drove our stranded family to the hotel. I was almost moved to tears by your warm kindness. If we visit Okinawa again, we will definitely rent from here. Thank you so much!

Post Date:2026.02.07

Good service and friendly staff, new car

Good service and friendly staff, new car (<1000 km in odo), and good price.

We had some issues with the aftermarket tablet installed to the car, and could not get Android Auto to work, but the staff tried really hard to resolve this. In the end we used our own phone to navigate - no problem.

Also, note that their cars have ETC card readers, but no card itself so you cannot use the automated toll system (their website says differently about this!). But for our trip to North this was not an issue this time.

Post Date:2026.01.29

A great car rental experience

A great car rental experience. The staff patiently answered all our questions and proactively used translation software. They also thoughtfully provided umbrellas for us to use during our trip, and we could easily contact them via Line if we had any problems during the rental process. Thank you so much!

Post Date:2026.01.24

friendly staff there. Good for foreigners who intend to drive around Okinawa.

Rent a new car at Okinawa rental. A very good service provided by the friendly staff there. Good for foreigners who intend to drive around Okinawa.

Post Date:2026.01.16

Okinawa rental cars are fantastic.

Okinawa rental cars are fantastic. They're even better than the big rental car companies. They have a lot of new cars, and they're in great condition. I've often seen cars at big rental companies that are in poor condition because they wash them hastily to prepare them for the next customer, but this is the first time I've seen such a clean and comfortable rental car. I was hesitant to book at first because the company is small, but I'll definitely use them again on my next trip to Okinawa. You'll have to fill up the contract at the kiosk, but they'll help you out, so there's no problem. One thing to keep in mind: if you booked a full tank, be sure to return the car with a full tank. If you didn't, you'll have to go back to the gas station. ^^ It's important to keep in mind that you have to abide by the terms of the contract.

Post Date:2026.01.15

The car and everything around the Pick up/drop off was was. It’s just a long ride from the airport and our driver was playing with his phone the whole time driving, so we felt unsafe

Post Date:2026.01.05

Easy process of renting car with friendly staffs.

Easy process of renting car with friendly staffs. You can communicate with the staff with Line during the whole trip. Highly recommend.

Post Date:2026.01.05

shopping mall nearby.

The vehicle is in excellent condition, close to the tram stop (Xiao Lu), and there's a shopping mall nearby.

Post Date:2026.01.04

car rental company staff were excellent.

I had a fantastic trip in Okinawa, and the car rental company staff were excellent.

Post Date:2026.01.03

We booked our car through Gogoout, and the rental company provided excellent service.

We booked our car through Gogoout, and the rental company provided excellent service. They had a dedicated machine for verifying rental documents, which gave us peace of mind. Although we needed to use translation software to communicate, there were no problems. The car was in great condition, and the navigation system, phone holder, and car charger were very convenient.

Post Date:2025.12.25

Super easy process, warm hospitality and great service

Super easy process, warm hospitality and great service! They even gave us a small bag of snacks for us to enjoy on the way back.

Post Date:2025.12.24

Very good

Very good, great experience, cheap

Post Date:2025.12.20

Affordable price and great service 😄

Affordable price and great service 😄 The airport transfer service was very convenient. Even though I was about 5 minutes late, they kept me informed of the return time so I didn't have to rush. Highly recommended!

Post Date:2025.12.20